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contact@icr8tiv.com
Privacy Policy
Effective Date: September 20, 2024
Introduction
At iCr8tiv Solutions, protecting your privacy is fundamental to how we operate. This Privacy Policy explains how we collect, use, and protect your personal information in connection with our digital marketing services and website. By engaging with us, you agree to the terms outlined here.
1. Information We Collect
We collect various types of information, which may include:
Personal Information
- Name, company name, email address, phone number, job title, and other identifiable details provided by you.
Transactional Data
- Billing information, service requests, and transaction history.
Technical Information
- Device type, operating system, IP address, browser type, and activity logs, including pages visited, time spent, and click-throughs.
Behavioral Data
- Preferences, feedback, and interactions with our services and marketing campaigns.
Third-Party Data
- Information provided by external platforms (e.g., Google Analytics, Facebook Pixel) or from publicly accessible sources for targeting and market research purposes.
2. How We Use Your Information
We use the collected information for the following purposes:
Service Delivery
- Provide, personalize, and improve the quality of our services.
- Design and execute tailored marketing strategies.
Marketing & Communication
- Deliver newsletters, promotions, and offers based on your preferences.
- Send important service-related updates.
Analytics & Performance Tracking
- Monitor usage trends, improve functionality, and enhance user experiences.
- Conduct A/B testing, market research, and campaign optimization.
Legal Compliance
- Fulfill legal obligations, resolve disputes, and enforce agreements.
3. How We Share Your Information
We are committed to safeguarding your data and only share it under the following conditions:
- Service Providers: Partnering with third-party vendors (e.g., hosting, analytics, advertising platforms) to facilitate service delivery.
- Business Transactions: In the event of a merger, acquisition, or sale, information may be transferred to new entities.
- Legal Requirements: When required to comply with legal or regulatory obligations.
4. Use of Cookies and Tracking Technologies
We employ cookies, web beacons, and similar tools to:
Track website performance and user preferences.
- Enhance navigation, improve marketing efforts, and customize content.
You can adjust cookie preferences in your browser settings or opt out of interest-based advertising via industry-standard tools.
5. Data Protection and Retention
Security Measures
We use industry-standard security protocols, including encryption, firewalls, and regular monitoring, to safeguard your data.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined or as required by law.
6. Your Privacy Rights
We respect your rights regarding personal data, including the ability to:
- Access, correct, or delete your personal information.
- Restrict or object to data processing.
- Withdraw consent for data use.
- Opt-out of marketing communications by following the instructions in our emails or contacting us directly.
7. International Data Transfers
For users outside Nigeria, your data may be transferred to servers located in other jurisdictions. We adhere to applicable data protection laws to ensure your data is handled securely.
8. Links to Third-Party Websites
Our website may contain links to third-party websites. iCr8tiv Solutions is not responsible for the content or privacy practices of these websites and encourages you to review their policies.
9. Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. We recommend reviewing it regularly.
10. Contact Us
For inquiries, concerns, or requests regarding this Privacy Policy, please contact us at:
iCr8tiv Solutions
Email: info@icr8tiv.com
Phone: 08140829298
Address: 15A, Christ Avenue, Lekki Phase 1, Lagos State.
Website: www.icr8tiv.com
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